Warranty
Platinum Roofing Products Inc. (“Company”) is pleased to offer a twenty (20) year limited warranty to any purchaser (“Purchaser”) of its products (“Product”), and in the case of Stainless-Steel Product, a lifetime limited warranty. This limited warranty shall only apply when the Product is installed in the continental United States by an installer approved by the Company or otherwise in accordance with industry standards (“Standards”).
WHAT IS COVERED BY THIS LIMITED WARRANTY?
If the Product is proved to have failed as a result of a manufacturing defect during the twenty (20) year warranty period, or lifetime for Stainless-Steel Product, despite installation in accordance with the Standards, then the remedies set forth below shall apply. Claims for any breach of warranty must be made within the period of this limited warranty. Claims must be reported in writing to Company within thirty (30) days of discovery, and Company shall be given a reasonable opportunity to inspect Product claimed to be defective. Customer must prove that the defective Product was sold by Company by supplying a proof of purchase. Customer must pay for all labor and shipping costs associated with removing, returning and/or reinstalling the Product.
WHAT IS NOT COVERED BY THIS LIMITED WARRANTY?
This warranty covers only defects in the Product and does not cover the following:
- Damage resulting from anything other than an inherent manufacturing defect in the Product;
- Damage resulting from causes beyond normal wear and tear, such as unusual weather conditions, natural disasters or any act of God;
- Damage resulting from improper storage, handling, installation or application of the Product;
- Damage resulting from faulty building construction; or
- Damage caused by inadequate roof maintenance or Product maintenance.
WHAT IS THE REMEDY UNDER THIS LIMITED WARRANTY?
The exclusive remedy and Company’s sole liability for breach of this limited warranty shall be, at Company’s sole option, to either (1) replace the Product FOB its nearest distribution point, or (2) refund Customer for the original cost of the Product. No claims will be allowed for labor, shipping or other incidental costs.
DISCLAIMER OF WARRANTY
Company gives no other warranties for the Product except those expressly contained in this limited warranty. COMPANY DISCLAIMS ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE AND WARRANTIES OF NONINFRINGEMENT.
LIMITATION OF LIABILITY
COMPANY’S SOLE AND COMPLETE RESPONSIBILITY FOR PROVED DEFECTIVE PRODUCT IS AS SET FORTH IN THIS LIMITED WARRANTY. IN NO EVENT SHALL THE LIABILITY OF COMPANY EXTEND TO PERSONAL INJURY, PROPERTY DAMAGE, LOSS OF PROFIT, DELAY OR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FAILURE OF PRODUCT TO CONFORM TO THE PROVISIONS OF THIS LIMITED WARRANTY. COMPANY SHALL NOT IN ANY EVENT BE LIABLE FOR THE COST OF LABOR EXPENDED BY OTHERS ON ANY DEFECTIVE PRODUCT OR FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER WHETHER ARISING FROM BREACH OF CONTRACT, BREACH OF WARRANTY, TORT, INCLUDING NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO USE THE PRODUCT EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
WARRANTY MODIFICATIONS
This limited warranty shall not be changed or modified except in writing, signed by an officer of Company. No one (other than an officer of Company) has the authority to assume any additional or other liability or responsibility for Company in connection with the Product except as described in this limited warranty. The limited warranty in effect at the time the Product was installed is the version of the warranty that will govern the claim.
OTHER TERMS
The substantive law of the State of Delaware shall exclusively govern the rights and duties of the parties under this limited warranty. All claims and disputes arising under or relating to this limited warranty are to be settled by binding arbitration in New Castle County, Delaware.
This limited warranty is effective for any Product installed after December 1, 2023.
Questions concerning this limited warranty should be directed to Company